Privacy Policy

This website is operated by JMQ Recruitment Ltd (“we”, “us” or “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and share your personal information when you use our website or services. It also outlines your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We encourage you to read this policy carefully to understand how we handle your data.

  1. Who We Are

JMQ Recruitment Ltd is a specialist recruitment agency in the hospitality sector. When we collect and use your personal information, we act as the data controller. This means we decide how and why your data is processed.

  1. What Personal Information We Collect

We may collect the following information when you interact with us:

  • Your name, contact details, and CV (if you apply or upload your details).
  • Employment history, qualifications, and references.
  • Information relating to roles or opportunities you may be interested in.
  • Any correspondence between you and us (e.g. email, phone).
  • Information from cookies when you visit our website.

If you provide us with personal information about someone else (e.g. a referee), you confirm that you have their permission to share it with us.

  1. How We Use Your Information

We use your personal data for the following purposes:

  • To match candidates with suitable job opportunities.
  • To contact you about roles or services we believe may be of interest.
  • To provide recruitment and staffing services to our clients.
  • To comply with our legal obligations (e.g. right to work checks, record-keeping).
  • To improve our website and services.

We will only use your personal data when the law allows us to. The legal bases include:

  • Consent (where you agree to us holding your CV or details).
  • Legitimate interests (e.g. providing recruitment services, developing our business).
  • Legal obligation (e.g. compliance with employment law or HMRC requirements).

 

 

  1. Sharing Your Information

We may share your data with:

  • Our clients (potential employers), for the purpose of recruitment.
  • Trusted third-party service providers (e.g. IT support, cloud hosting).
  • Law enforcement or regulators if required by law.

We will never sell your data to third parties.

  1. International Transfers

Although our business is UK-based, in some cases your personal data may be transferred outside the UK/EEA (for example, if we are working with an international client). Where this happens, we will ensure appropriate safeguards are in place to protect your data, such as standard contractual clauses approved by the ICO.

  1. How Long We Keep Your Data

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including to meet legal, regulatory, tax, or accounting requirements. In most cases, CVs and candidate information will be kept for up to 2 years unless you request deletion sooner.

  1. Your Rights

Under UK GDPR, you have the right to:

  • Access the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Request erasure of your personal data (“the right to be forgotten”).
  • Object to processing or restrict how we use your data.
  • Request transfer of your data to another provider.
  • Withdraw consent at any time (where processing is based on consent).

To exercise your rights, please contact us using the details below.

You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your rights have been breached:
📍 www.ico.org.uk/concerns | 📞 0303 123 1113

  1. Keeping Your Data Secure

We take data security seriously and have put in place appropriate technical and organisational measures to protect your personal information. These include:

  • Secure servers and encrypted data storage.
  • Access restricted to authorised staff only.
  • Regular monitoring and breach response procedures.

However, please note that transmission of information via the internet is not completely secure. While we will do our best to protect your data, we cannot guarantee the security of data transmitted to our website.

  1. Cookies

Our website may use cookies and similar technologies to enhance user experience and collect analytics. You can control cookies through your browser settings. For more detail, please see our Cookie Policy.

  1. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the date last updated shown below.

Last updated: September 2025

  1. Contact Us

If you have any questions about this Privacy Policy or the data we hold about you, please contact us:

📧 Email: jobs@jmqrecruitment.com
📍 Address: 205 Regent Street, London, W1B 4HB
📞 Telephone: 0203 633 1423

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